Many organizations choose to use shift scheduling software. To minimize confusion and frustration over shift planning, it’s essential to implement a clear, streamlined process for how you are going to communicate shift schedules to your employees. In industries like food service and retail where the number of needed employees on a given shift is dependent on how many customers there are in the business to serve, this practice is common.ĭue to strong regulatory pressures to end this type of stressful, on demand scheduling, many large retailers have stopped the practice of on call scheduling entirely including Urban Outfitters, The Gap, Victoria’s Secret, and Bath & Body Works. On call scheduling means that employers require scheduled employees to call in before their shift starts to confirm they are needed. Well-planned shift schedules in the workplace also contribute to a healthier work/life balance because employees can adequately plan other commitments around their work schedules, instead of having to scramble to find coverage at the last minute. Studies have shown that simply proving your employees with their upcoming shift schedules at least two weeks in advance can reduce absenteeism. It was a stressful way to plan your week. This meant that if you had to open the restaurant Monday morning, you were given less than 8 hours notice before your next shift began. I was a server is restaurants for years, and oftentimes our work schedules for the coming week would be emailed to us late Sunday night. I can personally vouch for how important it is to give your employees advance notice of when they work. Plan Shifts at Least Two Weeks in Advance Knowing in advance when your employees are available to work will enable you to make faster decisions and fewer revisions to the shift schedule once it’s posted. This information can be collected during their onboarding process. Make Sure You Have Everyone’s Availabilityīefore you start making the official schedule, you’ll need to have your entire team’s availability on hand. Whether it’s excel, a shift scheduling app, or a word doc, rule number one of shift planning is to create a template and stick to it each week. A shift planning template will significantly reduce the amount of time each week that shift managers must spend creating the schedule for employees. Fortunately, there are several shift planning hacks and best practices that can help managers streamline the process. While shift planning may not be the most glamorous job to do, it’s an important one. The shift schedule includes considerations of shift overlap, shift change times and alignment with the clock, vacation, training, shift differentials, holidays, etc. Shift planning is the process of creating a dedicated schedule that clearly outlines who is responsible for a given shift at work.
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